Before hiring a roofing contractor, ask yourself the following questions: Does the company have an established complaint procedure? Is this procedure transparent? Does the company have a commitment to quality service and customer satisfaction? What are the expectations of a roofing contractor? Below, you will find a sample list of questions to ask a roofing contractor. Read on to find out how you can make sure you get the service you need from your roofing contractor.
Do they have a dedicated representative? Is there a dedicated person in charge of answering questions from customers? Does the roofing company have a separate representative who is available to explain terms and provide clarifications? If not, you’d be better off with another company. A dedicated representative will help you avoid problems down the road. Make sure your contractor can provide a copy of their license and insurance. Lastly, don’t be afraid to ask for proof of the business’ legal name.
Before hiring a roofing contractor, ask them to provide you with a price quote. This estimate should include everything from tear-off of the old roof to removal of debris. The price you receive should also include the materials they’ll use. You should also ask about any unforeseen costs, such as rot or moisture damage. If you find out that a roofer used cheaper materials than what you’d anticipated, it might affect your project budget.
If you live in New England or Massachusetts, you should consider installing more than one layer of shingles on your roof. Be wary of contractors who give you too many excuses or take longer than expected. Also, make sure the roofer doesn’t take more than seven days to complete the project. If you’re unsure of the contractor’s credentials, look for online reviews. Look for the Better Business Bureau (BBB) website.
Insurance coverage is essential. In case something goes wrong, a roofing contractor should be insured. This will protect you from any liability in the event of an accident. Depending on the level of risk, you may be held liable for injuries or damage to your property. Make sure the roofing contractor you hire has insurance coverage for workman’s compensation and general liability. The insurance will ensure that you have peace of mind that the contractor will take care of all the necessary risks to complete the job.
Experience is another factor to consider. A roofing contractor should have a long history of roofing projects. A company with extensive experience is also preferable, as they are more likely to have a better understanding of the industry than a general handyman. If a roofing contractor doesn’t have a lot of experience, look elsewhere. Roofing companies must have a proven track record of providing quality work. For this reason, they are better equipped than a home improvement store.